Terms & Conditions
Last Updated: 2024
Welcome to Antrix Auto. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
1. General
By using this website, you confirm that you are at least 18 years old or using the platform under supervision. We reserve the right to update or change these terms at any time.
2. Products & Pricing
- All products listed are subject to availability.
- We strive to ensure accurate pricing, but errors may occur.
- We reserve the right to cancel orders due to pricing or stock issues.
3. Orders & Payments
- Orders are confirmed only after successful payment.
- We accept UPI, cards, net banking, and COD (if applicable).
- Fraudulent transactions will lead to account suspension.
4. Shipping & Delivery
- Delivery timelines are estimated (24–48 hours for most locations).
- Delays may occur due to logistics or external factors.
- We are not liable for delays beyond our control.
5. No Return Policy
All sales are final.
- We do not accept returns or exchanges once the order is delivered.
- Please verify product compatibility before placing an order.
- Incorrect orders placed by customers are not eligible for return or refund.
6. Damaged or Defective Products
- If you receive a damaged or defective product, you must notify us within 24 hours of delivery.
- Proof (photos/videos) is required for verification.
- Only verified defective items may be eligible for replacement (not refund).
7. Warranty
Products may include manufacturer warranty where applicable. Warranty claims must be handled as per manufacturer terms.
8. User Responsibilities
- You agree not to misuse the website.
- You must provide accurate information during checkout.
- You are responsible for maintaining account confidentiality.
9. Limitation of Liability
Antrix Auto shall not be liable for indirect or consequential damages arising from the use of our products or website.
10. Governing Law
These terms are governed by the laws of India.
11. Contact
Email: info@antrixautoagency.com